Shipping and Returns

Shipping and Returns

Returns and Exchanges

Contact me within 14 days of delivery to return your unopened and unused products. Due to the nature of my work, all your items are carefully handcrafted and a lot of time and energy goes into making them, otherwise all sales are final.
Ship items back within: 30 days of delivery

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping

Typically orders will ship within 0-2 business days, 

We are not responsible for packages that are stolen or lost once they have been scanned by USPS/UPS. If a package has been marked "delivered" but has not been received by the recipient, it generally shows up 3-4 days later with USPS. If it still has been stolen or lost by USPS, please contact us at ahimsaherbalsinfo@gmail.com and we will give the necessary information for you to file a claim with USPS. However, we cannot refund products or shipping.

All packages that are attempted to be delivered and waiting at your local post office/UPS are also in your care and you are responsible for retrieving the package, paying duties/tax if it applies.

Once your products arrive, please fully inspect them. if you notice any damage contact us immediately : ahimsaherbalsinfo@gmail.com

Once product has arrived safely to you, the product is now in your care. Ahimsa Herbals LLC is not responsible for glass breaking. Please store your products in a dark, cool spot to avoid sun damage and oxidation.